Shipping Policy
A legal disclaimer
Thank you for shopping with Marvaux Parfums. Please review our shipping policy below to understand how orders are processed and delivered.
Shipping Policy
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after 5:00 PM (EST) may be processed the next business day.
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During high-volume periods (sales, promotions, holidays), processing times may be slightly longer.
You will receive an email confirmation once your order has been shipped.
2. Shipping Locations
We currently ship to:
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All U.S. states
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U.S. territories (subject to carrier availability)
At this time, international shipping is not available unless otherwise stated.
3. Shipping Methods & Delivery Time
Delivery times are estimates and begin once your order has shipped:
Shipping MethodEstimated Delivery Time
Standard Shipping3–7 business days
Expedited Shipping (if available)2–3 business days
Shipping carriers may include USPS, UPS, or FedEx, depending on destination and service selected.
4. Shipping Costs
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Shipping costs are calculated at checkout based on:
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Shipping destination
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Package weight
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Selected shipping method
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Free shipping promotions may be offered from time to time and will be clearly displayed on the website.
5. Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
6. Shipping Delays
Marvaux Parfums is not responsible for delays caused by:
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Weather conditions
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Carrier delays
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Incorrect or incomplete shipping addresses
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Events beyond our control
7. Incorrect Address & Undeliverable Packages
Please ensure your shipping address is accurate at checkout.
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Orders returned due to incorrect or incomplete addresses may be subject to:
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Additional shipping fees
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Delays or cancellation
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Marvaux Parfums is not responsible for packages marked as delivered by the carrier but not received.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
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Contact us within 7 days of delivery
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Provide your order number and photos (if applicable)
We will work with the carrier to resolve the issue.
9. Fragrance Shipping Restrictions
Due to shipping regulations for fragrances containing alcohol:
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All perfumes are shipped via ground transportation only
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Expedited or air shipping may not be available for certain locations
10. Contact Us
If you have any questions regarding shipping, please contact us:
Marvaux Parfums
📍 New York, USA
📧 info@marvauxparfums.com
🌐 www.marvauxparfums.com